{"id":4017,"date":"2026-06-24T00:26:04","date_gmt":"2026-06-23T22:26:04","guid":{"rendered":"https:\/\/verolahair.com\/preguntas-frecuentes\/"},"modified":"2026-07-22T17:59:55","modified_gmt":"2026-07-22T15:59:55","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/verolahair.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\n
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Preguntas frecuentes<\/h2><\/div>\n\n\n\n

Todo lo que necesitas saber sobre nuestros productos y servicios.<\/p>\n<\/div><\/div>\n\n

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Productos<\/h2><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfSe trata de cabello natural verdadero?<\/span><\/div>

S\u00ed, nuestro cabello es 100% natural.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfCu\u00e1l es la duraci\u00f3n media?<\/span><\/div>

La duraci\u00f3n depende del mantenimiento. Con los cuidados adecuados, se conservan durante varios meses. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfC\u00f3mo elijo mi longitud?<\/span><\/div>

Las longitudes est\u00e1n indicadas en pulgadas (inches) en cada ficha de producto. Consulta nuestra gu\u00eda de tallas para elegir correctamente. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfLas fotos son fieles a la realidad?<\/span><\/div>

S\u00ed, todas nuestras fotos son reales y no retocadas. Pueden aparecer ligeras variaciones de tono seg\u00fan la iluminaci\u00f3n y tu pantalla. <\/p><\/div><\/div><\/div><\/div>\n\n\n\n

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Entrega<\/h2><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfA qu\u00e9 pa\u00edses realizan env\u00edos?<\/span><\/div>

Realizamos env\u00edos por Europa a los siguientes pa\u00edses: Alemania, Andorra, Austria, B\u00e9lgica, Croacia, Espa\u00f1a, Francia (excluyendo territorios de ultramar), Hungr\u00eda, Italia, Luxemburgo, M\u00f3naco, Noruega, Pa\u00edses Bajos, Portugal y Suiza.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfCu\u00e1les son los plazos de entrega?<\/span><\/div>

Tu pedido se env\u00eda y se entrega en un plazo de 10 a 14 d\u00edas.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfEl env\u00edo es gratuito?<\/span><\/div>

El env\u00edo es gratuito a partir de 100\u20ac de compra.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfSe aceptan devoluciones?<\/span><\/div>

S\u00ed, dispones de 14 d\u00edas tras la recepci\u00f3n para devolver un art\u00edculo sin usar, en su embalaje original. El reembolso se realiza en un plazo de 14 d\u00edas tras la recepci\u00f3n de la devoluci\u00f3n. <\/p><\/div><\/div><\/div><\/div>\n\n\n\n

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Pago<\/h2><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfCu\u00e1les son los m\u00e9todos de pago aceptados?<\/span><\/div>

Aceptamos tarjetas bancarias (Visa, Mastercard, CB), PayPal, Apple Pay y Klarna.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfEl pago es seguro?<\/span><\/div>

S\u00ed. Todas las transacciones est\u00e1n cifradas (protocolo SSL) y son procesadas por nuestro proveedor de pago seguro. Tus datos bancarios nunca se almacenan en nuestros servidores. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00bfPuedo pagar con Klarna?<\/span><\/div>

S\u00ed, Klarna est\u00e1 disponible y te permite pagar a plazos o de forma diferida. Selecciona Klarna en el momento del pago para ver las opciones disponibles. <\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n

\n\t
\n\n
\n
Env\u00edo gratuito a partir de 100 \u20ac de compra a Suiza y Europa<\/span><\/div>\n\n\n\n
\u2726 Cabello 100% natural<\/span><\/div>\n\n\n\n
\u2726 Pago seguro<\/span><\/div>\n\n\n\n
\u2726 Pago en 3 plazos sin intereses con Klarna<\/span><\/div>\n\n\n\n
\u2726 Devoluci\u00f3n en 14 d\u00edas<\/span><\/div>\n\n\n\n
\u2726 Entrega en Europa en 5-7 d\u00edas m\u00e1ximo<\/span><\/div>\n\n\n\n
\u2726 Cabello 100% natural<\/span><\/div>\n\n\n\n
\u2726 Pago seguro<\/span><\/div>\n\n\n\n
\u2726 Pago en 3 plazos sin intereses con Klarna<\/span><\/div>\n\n\n\n
\u2726 Devoluci\u00f3n en 14 d\u00edas<\/span><\/div>\n\n\n\n
\u2726 Entrega en Europa en 5-7 d\u00edas m\u00e1ximo<\/span><\/div>\n<\/div><\/div>\n\n<\/div>\n\t\n\t
\n\n
\n
Env\u00edo gratuito a partir de 100 \u20ac de compra a Suiza y Europa<\/span><\/div>\n\n\n\n
\u2726 Cabello 100% natural<\/span><\/div>\n\n\n\n
\u2726 Pago seguro<\/span><\/div>\n\n\n\n
\u2726 Pago en 3 plazos sin intereses con Klarna<\/span><\/div>\n\n\n\n
\u2726 Devoluci\u00f3n en 14 d\u00edas<\/span><\/div>\n\n\n\n
\u2726 Entrega en Europa en 5-7 d\u00edas m\u00e1ximo<\/span><\/div>\n\n\n\n
\u2726 Cabello 100% natural<\/span><\/div>\n\n\n\n
\u2726 Pago seguro<\/span><\/div>\n\n\n\n
\u2726 Pago en 3 plazos sin intereses con Klarna<\/span><\/div>\n\n\n\n
\u2726 Devoluci\u00f3n en 14 d\u00edas<\/span><\/div>\n\n\n\n
\u2726 Entrega en Europa en 5-7 d\u00edas m\u00e1ximo<\/span><\/div>\n<\/div><\/div>\n\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Preguntas frecuentes Todo lo que necesitas saber sobre nuestros productos y servicios. Productos Entrega Pago<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4017","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"widget-thumbnail":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"variation_swatches_image_size":false,"variation_swatches_tooltip_size":false},"uagb_author_info":{"display_name":"lucie","author_link":"https:\/\/verolahair.com\/es\/author\/lucie\/"},"uagb_comment_info":0,"uagb_excerpt":"Preguntas frecuentes Todo lo que necesitas saber sobre nuestros productos y servicios. Productos Entrega Pago","_links":{"self":[{"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/pages\/4017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/comments?post=4017"}],"version-history":[{"count":6,"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/pages\/4017\/revisions"}],"predecessor-version":[{"id":5205,"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/pages\/4017\/revisions\/5205"}],"wp:attachment":[{"href":"https:\/\/verolahair.com\/es\/wp-json\/wp\/v2\/media?parent=4017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}